Fast, Secure & Insured
All orders are shipped via insured carriers to ensure your jewelry arrives safely. Every package is discreetly packaged and requires a signature upon delivery.
We want you to love your purchase. If for any reason you are not completely satisfied, we offer a hassle-free return process within 30 days of delivery.
Our customer service team is available Monday through Friday, 9am to 6pm EST.
Reach us at support@polarettainc.store or call +1 301 (244)-9476.
Four simple steps to return your item
Email or call to initiate your return
Use our prepaid return label
We verify the item condition
Funds returned in 5-7 days